SHIPPING POLICY and 

DISCLAIMER

All item notification will be by email only. You must be subscribed to email list in order to be notified when the next date and time our batches are AVAILABLE. If you are NOT subscribed, you will NOT be notified. All orders after 7-days will be processed and shipped the following business day. PLEASE ALLOW 5-7 BUSINESS DAYS, after the 27th of each month (Saturday is not a business day) FOR PROCESSING AND SHIPPING. THIS IS SUBJECT TO CHANGE WITHOUT NOTICE.

You will only have a span of 7 DAYS to place your orders. After the sale week is over, items will be available the following month on the 20th. WE OFFER $8 USD flat rate priority shipping with tracking number. Free shipping $150 USD (not including tax). Ownership of packages turned over to USPS transfers to the buyer.

 

*****We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Please keep an eye on your orders. YOU ARE RESPONSIBLE TO FILE THE CLAIM WITH USPS*****

Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be addressed by USPS before notifying us.

PHOTO BY ALEXIS JEFFERIES @ALEXXISJEFFERIES

WHAT DOES

this MEAN?

SHIPPING Order

UNWRAPPED     /      WRAPPED 

ALL UNWRAPPED SOAP CUBES SHIP First.

ALL WRAPPED SOAP CUBES SHIP Last. 

 

My soap doesn't lather like regular soaps.TERRA-TORY cold process soap doesn't contain skin irritants such as SLS (Sodium Lauryl Sulfate) or foaming agents, therefore each bar may lather differently. This can mean many things. Each bar recipe is tweaked slightly here and there, meaning no two bars are made the same. We superfat our soap to assure the highest amount of "unsaponified" oils are left behind in the soap, to moisturize and condition the skin during and after your shower/bath.

 

Some ingredients (sea salt e.g.) can prohibit the lather of the soap, but don't worry because "suds/lather don't mean clean". Some bars have a high lather or low lather properties, however they ALL clean gently.

Please use a wash cloth to lather your soap and cleanse with for best results.

 

FAQ and CONCERNS

PHOTO BY ALEXIS JEFFERIES @ALEXXISJEFFERIES